Privacy Policy

Last updated: 3 July 2026 · Sri Vaishnavi, Chittoor, Andhra Pradesh.

1. Who we are
Sri Vaishnavi, a registered public charitable trust (PAN AAETS6561Q) at D.No 18-646, P.H. Road, Chittoor, Andhra Pradesh, India, operates this website. Contact us at info@srivaishnavi.org.
2. Information we collect
  • Contact details — your name, email, phone and, where provided, postal address.
  • Payment details — donation, Trust Wallet top-up and campaign amounts, dates, status and gateway references.
  • Tax details — your PAN, only if you voluntarily provide it for an 80G receipt.
  • Technical data — basic information such as browser type and IP address, to keep the site secure.

We do not collect or store your full card number, CVV, UPI PIN or net-banking password — those are handled entirely by our payment gateway.

3. How we use your information
To process donations and receipts; maintain Trust Wallet balances and campaign participation; verify, reconcile or refund eligible payments; respond to enquiries; maintain our accounts and meet legal obligations; and protect the security of the website.
4. Payments
Online payments are processed by Razorpay Software Private Limited under its own privacy policy. We receive limited payment information such as the order/payment reference, amount, currency and status needed to verify the payment and maintain the relevant donation, Trust Wallet or campaign record.
5. How we share information
We do not sell, rent or trade your personal information. We share it only with our payment gateway and banking partners to process donations, with professional advisers such as auditors and accountants, and with authorities where required by law.
6. Cookies & security
We use only essential cookies needed for the site and payment process to function. Payment data is transmitted over encrypted (HTTPS) connections and handled by our PCI-DSS-compliant payment gateway. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Retention & your rights
We keep donation and receipt records for as long as required to maintain our accounts and comply with tax and legal requirements. You may ask us to access, correct or delete your personal information, or to stop sending updates, by contacting info@srivaishnavi.org, subject to any legal record-keeping obligations.